A potential match

Your briefing call

Your briefing call provides all the information you need about donating.


We will contact you to provide a detailed briefing on what lies ahead. The call usually takes around 15 minutes.

During the call, we will confirm we have up-to-date details for you before taking you through some health questions to make sure there are no medical issues that would prevent a donation. We do ask some personal questions about your medical history so we always check that you are in a comfortable and confidential space before we begin.

We will talk you through what happens in the lead-up to donation and the things we will organise to make it as simple and straightforward for you as possible. We then take you through the donation methods and answer any questions you may have about the process.

If you are happy to proceed as a donor we will normally ask you to have a blood test done at this stage. We will arrange this for you with your local GP or hospital. Not all donors have to have a blood test at this stage – your coordinator will guide you on what’s needed in your case.

We will also send you a Donor Handbook containing all the information that you need to know about a blood stem cell donation.

Please feel free to ask us any questions or raise any concerns you may have; we will also be happy to answer your questions at any stage of the process.

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